Q. Does the name Creation have anything to do with religious beliefs? or Are you a Christian Company?
A. We get asked this a lot. The name Creation actually refers to the customization we offer. Our tag line is "Your Sound. Your Creation!" The very simple answer to whether we are a Christian company or not is we are a company. We don't believe companies don't go to heaven. John Snyder is the founder of Creation. He is a Christian, attended Bible School, and is a former worship leader. He conducts himself in a manner that aligns with his Christian beliefs. However, the goal of Creation is to sell quality products with good business ethics and customer service. We do not believe in using our personal beliefs as a marketing tool. We in no way mean to send a message of disapproval to companies that call themselves a Christian company, but find that there have been many companies that seem to use Christianity as a means to sell more product. That is not our goal.
Q. How long will it take to fulfill my order?
A. It depends on the product. If the item is specified as in stock it will typically ship within 1-2 business days. If there is a complication we will contact you to explain. Many of the products we sell however, are made to order. In these cases there is usually an estimated wait time at the bottom of the page. These are estimates, however, and can vary depending on the current queue of orders. If the lead time of a product is of great concern you can always contact us for the most accurate estimate.
Q. What woods do you work with?
A. We only use top quality hardwoods for our products with exposed wood grain and baltic birch ply for all our products wrapped in a covering. We also use another varition of a birch ply specifically for our road cases
Q. Do you sell power supplies, can you install it in my board?
A. Yes! We are a authorized dealer for Voodoo Lab and Walrus Audio. Power supplies from these manufacturers are offered as a pre-installed options for all our pedalboards that are made to order. We also sell them outright for purchase.
Q. Will you setup my pedalboard and cables for me?
A. If you're local or willing to pay to ship us your goodies, then sure. There is a labor charge that depends on how crazy your rig is though. But, beware that if your stuff is awesome I might just keep it.
Q. Do you sell things other than pedalboards?
A. Yes. Pedalboards are currently our main focus, but at our core, we are a custom cabinet shop. We make other various cases, cabs, and music accessories. We typically only have our more standardized products on our website, but as a custom shop, we do a lot more. just contact if you're looking for something you think we can build.