Pedalboards come with a 1 year manufacturer’s warranty to be free of defects. Warranty is applicable only to the structural integrity of our products and lamination of tolex, tweed, and ABS materials. The warranty does not cover normal wear and tear, abuse, misuse or velcro surfaces. Customers are subject to applicable shipping charges for warranty repair or replacement claims. Creation Music, LLC reserves the right to refuse warranty service at their discretion.
Cables come with a limited lifetime warranty. We guarantee our cables to be free of defects for life and will repair or replace faulty cables. Creation Music, LLC reserves the right to refuse warranty service if a cable is believed to have been abused beyond normal wear or tampered with. Customers needing repair/replacement for faulty cables are responsible for any shipping costs incurred for both sending and receiving.
Contact: For questions, information or warranty claims, please visit our Contact Us page to reach us. We are happy to assist you.