FAQs

Q. How long will it take to fulfill my order? 

A. It depends on the product. If the item is specified as in stock it will typically ship within 1-2 business days. If there is a complication we will contact you to explain. Many of the products we sell however, are made to order. In these cases there is usually an estimated wait time at the bottom of the page. These are estimates, however, and can vary depending on the current queue of orders. If the lead time of a product is of great concern you can always contact us for the most accurate estimate.

Q. What is the best way to mount my power supply?

A. We recommend 3M Dual Lock to mount all power supplies or anything to the underside of your board. 2 Strips or more the length of of the power supply should be sufficient. Because the power supply will essentially me hanging upside down when you flip the board over, we recommend you take your time. Cleaning the area with alcohol, letting it dry, and once the dual lock is placed, press it firmly and if possible, leave it alone for a while before flipping to let the adhesive really bond properly.

 

Q. What woods do you work with?

A. We only use top quality hardwoods for our products with exposed wood grain and baltic birch ply for all our products wrapped in a covering. We also use another varition of a birch ply specifically for our road cases

Q. Do you sell power supplies, can you install it in my board?

A. Yes! We are a authorized dealer for Voodoo Lab,  Walrus Audio, and Strymon. Power supplies from these manufacturers are offered as a pre-installed options for all our pedalboards that are made to order. We also sell them outright for purchase. 

Q. Will you setup my pedalboard and cables for me?

A. Yes. Contact us for details and quotes.